Our watches generally ship out within one (1) business day of receipt of your order and verification (settlement) from our bank/ credit card company. All domestic orders are shipped FedEx overnight and are fully insured at no charge to the customer.
No orders are shipped or delivered on weekends or holidays. We cannot guarantee any particular delivery date. Items ordered together may ship separately. FedEx will not deliver to P.O. boxes, APO or FPO addresses including U.S Territories/Provinces.
If you are an international customer, we do offer shipping for an additional fee. Only wired payments will be accepted on international orders.
PAYMENT BY CREDIT CARD
Orders paid by credit card will generally be shipped within one (1) business day after the credit card company has approved and “settled” the order. Please note that all orders must be shipped to the address on file with your credit card company. If you would like your order shipped to an address that is different, other than the one on record with the issuing bank, we ask that you contact your credit card company by calling the phone number on the back of your credit card, and request to place an “alternate shipping address” on record, so that we can verify this information. By stating that you want an “alternate shipping address” it will simply be a notation on your record and should not cause any change in your billing information. It is another fraud-prevention method that we use to be certain that we are dealing with the actual cardholder.
PAYMENT BY WIRE
Orders paid by wire will generally be shipped within one (1) business day of when we receive confirmation of the funds from our bank. Please note that we accept wire transfers only. No ACH’es or other forms of electronic transfer will be accepted.
PAYMENT BY OTHER MEANS
Orders paid by other means will generally be shipped within one (1) business day of when we receive confirmation and receipt of payment.
PayPal orders can be shipped only to the “verified” address on record.
CANCELLATION OF ORDERS
Please note that orders will be cancelled for non-payment two (2) full business days after the order has been placed without receiving funds or a proper confirmation.
SALES AND USE TAX NOTICE
Recently many states have issued guidance regarding purchases for which residents did not pay sales tax. When sales tax is not charged, use tax may be due on transactions that may not have otherwise been taxable. It follows the same rules and requirements as sales tax.
There are three common instances where a use tax obligation may occur:
- Ordering from a mail‐order catalog
- Buying over the internet
- Buying goods in another state but having the merchant ship the goods to you in your resident state as opposed to you taking possession of them in the store.
In all of these circumstances, if sales tax is not charged and the goods are shipped to you in your resident state, you may owe use tax to your resident state. Use tax is not owed if you pay another state’s sales tax on the purchase.
Remember though that not all internet and mail‐order catalog purchases are subject to use tax. Please refer to your local city, county, or state taxing agency for questions on whether use tax may be applicable to your purchase.
The above “Sales and Use Tax Notice” is intended for general guidance and informational purposes only. This information is provided with the understanding that it does not render legal, accounting, tax, or other professional advice and services, nor does it promote, market or recommend to another party any transaction or matter addressed herein. The above should not be used as a substitute for consultation with professional advisers and cannot be relied upon by any taxpayer for the purpose of avoiding penalties imposed under the Internal Revenue Code. Before making any decision or taking any action, you should obtain appropriate professional guidance.
INTERNATIONAL SHIPPING
CUSTOMS, TAXES, AND OTHER CHARGES:
All Shipments to addresses outside the United States are charged $150 and are generally subject to duties, taxes (such as VAT), and other charges, as determined by the local jurisdiction. Please be advised that the customer is responsible for any and all of these charges and they will be in addition to the purchase price (or hammer price in the case of an auction) displayed on our website (plus any shipping and insurance charges). Also, in the event there are customs charges assigned to your package, you must pay for any associated import taxes as well, including VAT and duties, required by your country’s governmental regulations. To learn more, please contact your local customs office for further information. Your package will include a copy of your actual invoice, and the customs office will determine any applicable fees. The Company cannot label an item as a gift or declare a lesser value than the purchase price of the item. Please contact your local authorities for specific information.
We are also able to only ship to countries approved by our carrier, FedEx. Please see FedEx.com for a list of those countries. We have compiled a list below for your convenience.